Internet Technician

Section: Informational technologies

Branch: Martakert

Role purpose

Study and provide the solution of problems and technical issues raised by Internet subscribers  and the staff to ensure quality Internet service within the frames of management tasks and instructions.

Key responsibilities

Supporting Internet subscribers

  • Accepting Internet subscribers' complaints transferred by Contact Center, revealing the reasons of the problems and solving them.

Maintaining internal network

  • Installing computers.
  • Installing operational systems.
  • Troubleshooting and ensuring the smooth work of computers.

Reporting and paperwork

  • Submitting monthly reports according to the internal procedures

Other functions

  • Providing working relationship with other Units' employees.
  • Replacing another Employee within the same Section.

Qualifications and requirements

  • Knowledge of the Armenian, Russian and English languages.
  • Good knowledge of Windows XP, 7, 8, MS Office.
  • 1 year of work experience in the field of information systems.

Note: On-the-job training will be provided.